Privacy Policy

1. Introduction & Our Commitment

At Hotel Management (Diplomatic Enclave, Chanakyapuri, New Delhi 110021), we value your trust and are deeply committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, book luxury accommodations, reserve dining or spa experiences, or interact with our 24/7 Concierge services.

2. Information We Collect

To provide world-class hospitality and seamless online reservation services, we collect necessary guest details including:

• Contact Information: Full name, email address, phone number, and mailing address.
• Reservation Details: Check-in/check-out dates, room type preferences, special requests, and guest count.
• Billing Details: Payment card details processed securely via PCI-DSS compliant payment gateways.
• Concierge & Add-on Services: Airport shuttle schedules, dietary preferences, and spa treatment bookings.

3. How We Use Your Information

Your personal information is utilized strictly to deliver an exceptional guest experience:

4. Data Security & Third-Party Policy

We employ industry-standard 256-bit SSL encryption, secure firewall protections, and strict access controls to safeguard your data. We do not sell, rent, or trade your personal information to third-party marketing companies under any circumstances.

5. Cookies & Website Analytics

Our website uses essential cookies to remember your booking preferences, improve page loading speed, and analyze aggregated web traffic. You can choose to disable cookies through your browser settings, though certain interactive features may be affected.